Creating Coherence in Patient Care, One Journey at a Time
Enlisting the Community for a Giant Step in Healthcare
MyHealthDesk brings coherence to every patient’s care journey by starting support even before they reach a healthcare facility. Through seamless, AI-driven interactions, MyHealthDesk ensures that patients feel guided and cared for from the very beginning, setting a positive tone for their experience with your organization. By adopting Medical SuperIntelligence™, healthcare organizations can enhance patient pathways, improve outcomes, and build trust—all before patients walk through the door.
Get on the Priority CareMap – Free
List your urgent care facility on the MyHealthDesk Priority CareMap at no cost, making it easy for patients to find and recognize your facility as a reliable choice when they need care. This free listing ensures your presence on the map, connecting you with patients searching for nearby urgent care services.
CareMap Plus: Increased Visibility and Care Pathway Optimization
Maximize your facility’s visibility by getting featured on the MyHealthDesk CareMap Carousel in the zip codes you select. This enhanced presence helps your facility stand out to patients in urgent need, ensuring your location is easily noticed.
In addition, with CareMap Plus, you can streamline the patient experience from the moment they find your facility, while choosing which options work best for you. Offering virtual queues, virtual registration, and a series of automated text updates, this bundle keeps incoming patients informed and prepared, reduces wait times, and helps manage emergency room traffic—all while demonstrating your organization’s commitment to patient-centered, efficient care.
Sponsor Patient Access to Medical SuperIntelligence™
Provide your patients with real-time, personalized insights through sponsored access to Medical SuperIntelligence™. Sponsoring access includes a banner ad on both the Priority CareMap and the Medical SuperIntelligence page, positioning your organization as a trusted, supportive presence in your community.
With Medical SuperIntelligence™, patients can make more informed health decisions and feel reassured even before they arrive. This proactive support not only builds patient confidence in your organization but also enhances their overall experience, fostering a deeper sense of connection and loyalty.
CareMap Plus: How It Works
Step 1: Boost Your Facility’s Visibility
Select the zip codes where you’d like to enhance visibility. Through HLTHDSK’s geotargeted ad spend, potential patients in those areas are directed to the MyHealthDesk site, where your facility will appear prominently on the CareMap Carousel. This targeted approach helps ensure that patients in need of urgent care recognize and choose your facility as a trusted option.
Step 2: Engage Patients Before Arrival
With MyHealthDesk's CareMap P tools, your patients can check in virtually, join a digital queue, and complete pre-visit registration, all before stepping through your doors. These streamlined, pre-arrival steps make accessing care faster and more efficient for both patients and staff.
Step 3: Keep Patients Informed with Real-Time Updates
Once patients are in the queue, MyHealthDesk sends automated text notifications, keeping them updated on wait times, registration status, and any necessary steps. This proactive communication reduces uncertainty, provides peace of mind, and prepares patients for a smoother, less stressful visit.
Step 4: Experience a More Efficient, Patient-Centered Workflow
By optimizing the care pathway before patients arrive, MyHealthDesk reduces waiting room congestion and improves patient flow, allowing your staff to focus on delivering high-quality care. Patients appreciate the efficiency, and your organization benefits from a streamlined, thoughtful approach to urgent care.
Your Patients, Our Priority
By interacting with patients before they arrive, MyHealthDesk's AI-powered platform enables healthcare organizations to:
- Establish trust and a positive patient impression from the start.
- Offer intelligent patient guidance that reduces workload for your team and preps patients for a seamless experience.
- Provide real-time, pre-visit recommendations that align patients with the right care setting.
- Offer virtual queuing and automated messaging options that keep patients informed, reducing stress and enhancing their impression of your organization.
Bringing Coherence and Calm, One Patient at a Time
- Example 1: A bustling urban emergency department uses MyHealthDesk to reroute non-critical cases to urgent care centers, freeing up resources for those with life-threatening needs and giving patients clear instructions before they arrive.
- Example 2: An elderly patient with concerning symptoms receives guidance to the emergency department, bypassing confusion and ensuring prompt, potentially life-saving attention.